Day Two THURSDAY 19 MARCH

08:15
Registration and welcome refreshments
08:50
Opening remarks from the Chair

David Turik
Head Commissioner / Chief Executive Officer
Australian Ice Hockey League / Arival

CREATING A MEMORABLE ON-THE-DAY EXPERIENCE
09:00
KEYNOTE PRESENTATION: HOW TO DELIVER AN EXCEPTIONAL GAME-DAY EXPERIENCE

Paul Doorn
Chief Executive Officer
Venues NSW

09:45
Discovering fan focused tech at the Australian Ice Hockey League (AIHL)
  • Demonstrating opportunities for start-ups to introduce exciting new technologies for fan engagement
  • Highlighting the mutual benefits for the League, Teams, Players, Fans, Sponsors and Broadcast
  • Allowing start-ups to develop national, league-wide case studies to showcase for global opportunities

David Turik
Head Commissioner / Chief Executive Officer
Australian Ice Hockey League / Arival

10:15
CASE STUDY: THE ADELAIDE FRINGE FESTIVAL - AN EXTRAORDINARY DIGITAL TRANSFORMATION
  • Sharing reflections from the largest open access arts festival in the Southern Hemisphere
  • Examining the outcomes of a digital transformation
  • Highlighting the mutual benefits for the festival, the artists and the venues

Ella Huisman
Head of Ticketing & Digital Operations
Adelaide Fringe

10:45
Networking Tea Huddle
ACTIVATIONS TO WRITE HOME ABOUT
11:15
How to win fans and send them home smiling
  • Highlighting key learnings from a study conducted in collaboration with the Parramatta Eels at Parramatta Stadium:  Back to PARRAdise
  • Suggested recommendations to create memorable experiences and anchoring fans in a new stadium
  • Looking to the future – the role technology can play to raise the bar of fan engagement

Jess Richards
Lecturer – Sport Management
Western Sydney University

11:45
CASE STUDY: WOODFORD FOLK FESTIVAL - THE LARGEST GATHERING OF ARTISTS AND MUSICIANS IN AUSTRALIA IS GETTING LARGER
  • A look at engaging a global audience with 360 VR videos
  • Savvy technology – the importance of being pervasive and not invasive
  • Identifying challenges implementing technology when technology may not be wanted

Josie Hess
Digital & Multimedia Manager
Woodfordia

12:15
Keeping your fans safe - How technology is improving security at events
  • Illustrating new event technologies to increase security
  • Highlighting the pros and cons of security technologies
  • Demonstrating examples of leveraging technology that is already being used at the event to increase security

William Kieboom
General Manager
Agile Group

12:45
Half time - networking lunch break
MAXIMISING OPPORTUNITIES FOR FAN ENGAGEMENT
13:45
Driving huge fan engagement with not just customisation but personalisation
  • Highlighting the future of how Australians experience sport
  • Examining how to leverage data to improve engagement
  • Sharing lessons learned taking a look at what the future holds – where will technology take us?

Anthony Hearne
Chief Commercial Officer
Kayo Sports

14:15
Gaming and Esports – examining how technology is leveraged to interact with fans
  • How to create ‘real life experiences’ for a virtual world
  • The gaming and esports journey - where did we come from, where are we now and where are we going

Drew Camilleri
Product Manager
Hive Gaming

14:45
Sydney’s iconic Luna Park – How to ignite new activations to keep fans coming
  • Illustrating the importance of refreshing the experience and reinventing the park to offer multiple unique activations
  • How do we frame the experience pre and post event – fan engagement is more than the event itself
  • What role do wireless capabilities play in engaging fans?
  • Optimising the synergies of partnerships and precincts to create lasting memories

James Granter
General Manager
Luna Park Sydney

15:15
Tea Time Stretch
BROADCASTING AND THE FUTURE
15:45
Disrupting broadcast
  • Highlighting the successes of digital fan engagement
  • Growing grass roots sports in Australia and increasing sustainability
  • Illustrating how to grow your audience

Matt Jones
Co-Founder & Chief Executive Officer
OVO

16:15
There is no version of the future where esports doesn’t exist
  • A look into the esports landscape here in Australia and globally
  • Delving into the nitty gritty of the fans - why esports fans love esports
  • Identifying the challenges esports face from a fandom perspective and illustrating strategies to overcome them
  • Highlighting opportunities for companies looking to enter into this growing space

Gareth Jones
Chief Executive Officer
Esports High Performance Centre

16:45
Closing remarks from the Chair
17:00
End of Day Two - great game team!